The shingles in your roof need replacing, your roof has storm/hail damage, or you have a roof leak, and you need to find a licensed South Carolina roofing contractor. Perhaps you have already called a few companies and are evaluating which roofing company to use for your upcoming roof repair or insurance claim.

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How do you select the best contractor for working on your roof? Here are several things you should consider when looking for a legitimate roofing contractor.

    • References. To determine the reliability of the contractor, references should be provided of their past clients who are willing to vouch that excellent service was received. This should not be the only factor in deciding upon your future roofing contractor as some may claim they value the privacy of their clients and do not wish to bother them. If this is the case, ask for business related references. The places that provide the contractor with supplies can reveal the quantity of materials and regularity of supplying the contractor to help determine their stability.
    • How does the roofing contractor company handle complaints? There are a multitude of issues that can arise during the progress of a roofing replacement. Ask what their process is for handling complaints if they arise. It is also an excellent idea to receive a past client reference who had a complaint that was resolved to the satisfaction of the client.
    • Terms of payment. What are the terms of payment for the job? What is the down payment and amount due upon completion? While it is certainly reasonable that a substantial payment be made before a contractor begins work on a project, it is highly recommended that full payment is not made until after the entire job is completed.
    • Written contract. All terms of the roofing replacement should be put in a written contract. No part of the contracting job should rely on verbal assurances.
    • Bonding. There are things that can go wrong with roofing installations that end up costing quite a bit of money to fix. If this happens on your roofing replacement, you will feel a whole lot better knowing that your roofing contractor is bonded. This will provide the funds to fix whatever mistakes were made. Find a roofing contractor that is bonded.

 

  • Manufacturer Warranty. Quality materials for roofing typically come with a warranty. It is important to verify that there is actually a warranty on the materials being installed. Request a copy of the warranty.
  • Length of Time in Business How long has the company you are interviewing been in business? A short amount of time in business may reflect instability. If the contractor has been in business less than three years, verify how long they have actually been in the industry. A new contractor may have many years experience working on roofs before they form their own business. Seek a business that has been around for three or more years, or where the contractor has had many more years performing roofing replacements. This again should not be the only factor, everyone has to start sometime. Balance this with referrals and the other points raised in this article.
  • Appropriate Permits. A roofing contractor should know what permits are required for repairing your roof. They should be aware of how to obtain these permits on your behalf. Ask the contractor whether they will obtain the permits necessary to repair the roof.
  • Liability. If a worker becomes injured, who is responsible for the worker’s compensation? If the contractor’s equipment damages your home, who is liable for the repairs? A good contractor will provide certificates of insurance for liability and worker’s compensation before they begin repairing your roof.
  • Subcontractors. Verify whether the contractor will be using subcontractors. If so, it is highly recommended that everything contained within this article for verifying whether the contractor is credible should also be applied to subcontractors. You should receive the names and license numbers of all subcontractors. You should verify whether each subcontractor is also insured so you are not held liable for their accidents.
  • Pending Legal Actions. It is important to verify whether there are any legal actions against the contractor. This is not only necessary for verifying whether the roofing company is legitimate (credible roofing companies should not need to defend themselves in court), it is also important because a lost lawsuit could cause the contractor to go bankrupt. If you have made a substantial down payment for services immediately before the company goes bankrupt, you could lose many thousands of dollars and never have your roofing completed.
  • Material Disposal. Who is responsible for disposing of the waste generated from the roof being replaced? Will your contractor handle all aspects of this? Is there an additional cost for disposing of this waste?
  • NRCA Membership. Membership in local or national roofing associations, such as the NRCA, shows commitment to staying up to date with the very best methods for roof replacement and maintenance. Find a roofing contractor with a high standard of education regarding their trade.

Replacing your roof is a significant investment. It makes good sense to ask serious questions before working with a roofing contractor. Here are a few more tips that you should consider when selecting the best roofing contractor for your upcoming roofing replacement.

  • Payment. Do not make a full payment for services unless all work is finished.
  • Inspection. Do not make a full payment without doing a final inspection of all services rendered.
  • Workers liens. Do not fully pay for the roofing replacement job until worker’s lien releases have been obtained.
  • Oral Agreements. No agreement should be made verbally without backing it up in writing. All points that are important to you should be made in writing.